Ordering & Shipping

Reproductive Resources is open to take your order Monday through Friday from 8:30 AM until 5:00 PM (CST).

PLEASE NOTE: CLOSED MARDI GRAS MARCH 4, 2014.  NO SHIPPING GOING OUT THAT DAY.  PLAN ORDER ACCORDINGLY.

It’s easy to order from Reproductive Resources. You don’t need an account, simply call our offices during business hours an have the following information available:

  • Your doctor’s name, address, phone and fax
  • The date you need your order to arrive
  • The donor number you wish to order
  • The type of specimen you wish to order
    • Standard (for cervical application or to be washed by your doctor for intrauterine insemination or In Vitro Fertilization)
    • Prewashed (IUI ready)
  • Your credit card number (VISA/MC/Discover)

We’ll take it from there. We’ll contact your physician’s office to get authorization to ship and let them know to expect the shipment.

We ship cryopreserved semen in liquid nitrogen dewars to laboratories, clinics, and physician’s offices. If you wish to do an at-home insemination, you may pick up the vials from the laboratory, clinic, or physician’s office. Dry ice and a Styrofoam box (supplied by the client) for transport work well for keeping the specimen frozen until you reach home. Insemination must be performed within 20 minutes after the specimen is thawed. Procedures for thawing and handling cryopreserved semen are included with each shipment.

Prewashed samples for intrauterine insemination are available on selected donors.

Shipments are generally prepaid round trip. We ship specimens via Federal Express. It is less expensive to ship using Standard Two-Day service rather than Priority Overnight. We ask that you place your order at least four business days prior to the day the samples are needed so that we can provide the best service at the most reasonable prices.

Return Policy

We realize that situations may occur in which the return of the frozen specimens is necessary. In keeping with American Association of Tissue Bank standards, we will accept specimens returned to us providing (1) we are notified that they are being returned and (2) the specimens are received by us in the frozen state.

Vials returned to the bank are considered property of the purchaser and not of Reproductive Resources. A credit will not be issued. Rather the vials can be stored for a fee until the physician reorders semen. Returned vials will not be resold or sent to anyone other than the original purchaser. We will give the purchaser three months of free storage for returned vials. If the specimen is stored longer than three months, an invoice is sent for the storage.